Shipping policy

Where We Ship We currently ship exclusively within Australia — all states and territories.

Processing Time Orders are processed and dispatched within 1–3 business days of order confirmation, excluding public holidays.

Delivery Time Most orders arrive within 5–12 business days after dispatch, depending on your location within Australia.

Shipping Cost Shipping is calculated at checkout. Orders over $50 ship free. Orders under $50 have a flat shipping rate of $5.99. GST is included in the displayed price in accordance with Australian Taxation Office rules.

Order Tracking A tracking link is emailed to you as soon as your order ships.

Delayed or Missing Orders If your order hasn't arrived within the expected window, contact us at exoticaenterprises2023@gmail.com with your order number and we'll look into it for you.